Sharp NEC Display Solutions
Wall Calibrator

ReadMe Information for Windows

Version 2.1.00 - Build 190228 - February 28 2019

Contents:

 

About Wall Calibrator

Wall Calibrator system will automatically adjust multiple displays used in a video wall so that the color characteristics closely match, thereby creating the visual illusion of a single large display.

USB drivers for the X-Rite i1 color sensors, and DataColor Spyder3, Spyder4, and Spyder5 are included and automatically installed with Wall Calibrator. Drivers for other color sensors are copied to the Wall Calibrator application directory but are not automatically installed.

 

Release Notes

Known issues

Error message: "Function not available with the current video input signal."

On some display models the following functions are not available when the current video input is HDMI with a 4K@60Hz signal. Please change the resolution, refresh rate, or use another signal input temporarily in order to use these functions.

Unable to detect Datacolor Spyder3, Spyder4, and Spyder5 sensors:

The Windows drivers for the Spyder3, Spyder 4, and Spyder5 sensors are copied by the installer application, and are automatically installed (registered) with Windows to be loaded when the device is connected. If the driver is not automatically loaded, then with the sensor connected to the computer, from the Windows Device Manager select the device and update the drivers to the ones installed in the following locations:

On 32 bit Windows:

\Program Files\Sharp NEC Display Solutions\Wall Calibrator\Drivers

On 64 bit Windows:

\Program Files (x86)\Sharp NEC Display Solutions\Wall Calibrator\Drivers

Required Minimum Firmware version:

The following display models require a minimum firmware version in order to work correctly with Wall Calibrator. The firmware version can be checked in the Display Settings dialog on the Status tab, or by using the Tools menu - "Verify Monitor Firmware..." function. Please contact NEC if your display needs to be updated to newer firmware.

Model Minimum Firmware Version
P402
1.017
P462
1.017
P552
1.017
V422
1.017
V462
1.017
V551
1.017
V651
1.017
X461S
1.017
X551S
1.017
X551UN
1.017
LCD4020
1.1.09
LCD4620
1.1.09
LCD5220
1.1.09
LCD6520
1.1.09
M40, M40B, and M40-2
1.1.09
M46, M46B, and M46-2
1.1.09
M401
1.0.18
M461
1.0.18
P401
1.0.18
P461
1.0.18
X461HB
1.2.00

Posterized image when using LUT:

In certain cases the screen image may appear posterized temporarily while the LUTs are being updated, when using firmware up to, and including, version 1.017 on the following display models: P402, P462, V422, V462, V551, V651, X461S, X551S, X551UN. If the posterizing continues after the LUTs have finished being updated, reset the monitor power.

Analog Auto Bias/Gain Setup function on the Video tab in Display Settings:

This function does not work with firmware prior to, and including, version 1.017 on the following display models: P402, P462, P552, V422, V462, V551, V651, X461S, X551S, X551UN. If it is necessary to use this function, it must be accessed from the Advanced OSD menu. Note that adjusting via the OSD is faster than via software.

Schedule Function with LCDxx20 or Mx0 series displays:

When using the Schedule function from the Display Settings dialog, it is not possible to set the Input setting to "Last Input" using the software. Either set the Input setting to a specific input, or use the IR Remote to set the setting on the OSD.

Schedule Function with X461UN and X461HB displays with firmware earlier than version 1.2.00:

When using the Schedule function from the Display Settings dialog, it is not possible to set the Picture Mode setting to "Last Input" using the software. Either set the Picture Mode setting to a specific mode, or use the IR Remote to set the setting on the OSD. The firmware version can be checked in the Display Settings dialog on the Status tab.

USB to RS232 adapters and "Error: No reply from the display" error:

Certain models of USB to RS232 adapters may not function correctly with Wall Calibrator because of their limited buffer size that causes long messages sent to the display to not be transmitted correctly. Starting with version 1.2.00, the software will automatically check if the adapter functions correctly, and will display an error message if not.

If you encounter this error, please check with the hardware vendor to see if newer device drivers are available. If this does not solve the issue, try using a different model of USB to RS232 adapter.

Adapters from Keyspan and IOGear have been tested and work correctly. Adapters such as the Belkin model F5U409 are known to have this problem and should not be used.

X-Rite i1Pro or i1Monitor color sensor: If using the X-Rite i1Pro or i1Monitor -

X-Rite i1Display Pro:

This version includes support for the X-Rite i1Display Pro color sensor.
The X-Rite ColorMunki Display device introduced in mid-2011 is not supported.
The NEC SpectraSensor Pro is based on the X-Rite i1Display Pro sensor and is supported. Note that this sensor may not be supported by non-NEC software.

X-Rite ColorMunki color sensor:

The "ColorMunki Create" version of ColorMunki is not supported by Wall Calibrator. The "ColorMunki Design" and "Colormunki Photo" versions are supported.

The X-Rite ColorMunki Display device introduced in mid-2011 is not supported.

If the X-Rite ColorMunki software is installed, it will prevent Wall Calibrator from accessing the device even if the main ColorMunki application is not currently running.

If you are using the ColorMunki software prior to version 1.1.0:

Wall Calibrator will detect if the ColorMunki software is running and give the option of closing it automatically.
To use the ColorMunki software again after Wall Calibrator has closed it, you must run the colormunki.exe application from the Startup menu in Windows.

If you are using the ColorMunki software version 1.1.0 or newer:

You must turn off the ColorMunki Service in the Windows Control Panel > "X-Rite Device Services" to allow Wall Calibrator to access the device.
To use the ColorMunki software again you must turn the ColorMunki Service back on.

Konica Minolta CA-210 and CA-310 color sensors:

The maximum luminance that can be measured by these color sensors is 1000 cd/m². They should not be used with HB (High Brightness) display models.

 

Supported Operating Systems

This version of Wall Calibrator is supported on 32 and 64 bit versions of the following systems:

Installing Wall Calibrator requires an account with administrator privileges.

 

Supported Display Monitors

Note:

Wall Calibrator supports the following display monitor models:

 

Supported Color Sensors

Wall Calibrator supports the following color sensors:

* Drivers for these color sensor devices are automatically installed on the system by Wall Calibrator. Drivers for other sensors may have to be manually installed.

Drivers for all sensors are available on the Wall Calibrator USB card or in the \Program Files\Sharp NEC Display Solutions\Wall Calibrator\Drivers folder after installing Wall Calibrator (on 64 bit versions of Windows the folder location  \Program Files (x86)\Sharp NEC Display Solutions\Wall Calibrator\Drivers).

 

Support and Troubleshooting

If you are having problems with Wall Calibrator detecting the display monitor, please be sure to read the User's Guide included with the software. It contains a FAQ and Troubleshooting guide.

For additional technical support, please visit the Sharp NEC Display Solutions Wall Calibrator support page. A feedback form is available for direct assistance with Wall Calibrator.

 

Revision History

V1.0.00: July 27 2009

V1.0.10: November 16 2009

V1.0.12: March 31 2010

V1.0.20: December 15 2010

V1.0.21: January 12 2011

V1.0.22: July 1 2011

V1.0.23: December 1 2011

V1.0.24: January 18 2012

V1.0.25: March 28 2012

V1.1.00: November 6 2013

V1.1.10: June 30 2014

V1.1.20: May 12 2015

V1.1.22: December 21 2015

V1.1.30: March 8 2016

V1.1.40: January 27 2017

V2.0.00: February 23 2018

V2.1.00: February 28 2019

Copyright

This file and all of the Wall Calibrator software is Copyright (C) 2009-19 Sharp NEC Display Solutions, Ltd.

CryptoPP (www.cryptopp.com) Compilation Copyright (c) 1995-2006 by Wei Dai. All rights reserved. This copyright applies only to this software distribution package as a compilation, and does not imply a copyright on any particular file in the package.